Careers

iVolve Technologies is looking for an accomplished and results-driven Senior Sales Manager to lead our sales and business development initiatives, drive enterprise revenue growth, strengthen strategic customer relationships, and expand our presence across target markets.

This is a senior commercial role for a sales leader who understands the ICT, Cloud, Telecom, IT Infrastructure, and Technology Solutions landscape and has a proven track record of building revenue, winning enterprise customers, managing strategic accounts, and developing high-performing sales teams.

Key Responsibilities

Business & P&L Management

• Develop and execute business strategies to achieve revenue, profitability, EBITDA, and PAT objectives.
• Drive revenue assurance, cost optimization, margin improvement, and overall business efficiency.
• Monitor business performance against budgets, forecasts, and commercial targets.
• Identify opportunities to improve profitability and maximize business value.

Sales & Revenue Growth

• Develop and execute monthly, quarterly, and annual sales strategies to achieve revenue targets.
• Drive new customer acquisition while expanding business with existing customers.
• Identify new markets, industries, products, and technology solutions to create additional revenue opportunities.
• Build and maintain a strong, healthy, and predictable sales pipeline.
• Own and drive Sales, Revenue, MRR/ARR, and Churn targets, where applicable.
• Develop strategies to increase customer lifetime value through upselling and cross-selling.

Business Development & Enterprise Customer Acquisition

• Identify, qualify, and convert new business opportunities across target markets.
• Build strong relationships with CXOs, enterprise decision-makers, technology leaders, and strategic customers.
• Lead commercial negotiations, proposals, presentations, and deal closures.
• Develop strategic account plans for high-value customers.
• Understand customer business challenges and position relevant ICT, Cloud, Telecom, and Technology solutions accordingly.
• Continuously monitor market trends, competitor activities, customer requirements, and emerging technology opportunities.

CRM & Sales Operations

• Ensure strong discipline and consistent usage of CRM for opportunity management and sales activities.
• Maintain accurate records of customer interactions, opportunity stages, expected closure dates, activities, and forecasts.
• Maintain a healthy sales pipeline aligned with business targets.
• Ensure RFQs/RFPs are responded to within the required 24-hour TAT, wherever applicable.
• Coordinate with relevant technical and commercial teams to ensure proposals are commercially viable, cost-effective, and technically aligned with customer requirements.
• Prepare regular sales forecasts, pipeline reports, revenue projections, and business performance updates for management.

Channel Partner Development

• Identify, onboard, develop, and manage strategic channel and technology partners.
• Build and maintain 4–6 strong and productive channel partnerships capable of generating sustainable business.
• Develop joint go-to-market strategies, partner sales plans, and revenue targets.
• Drive partner engagement, enablement, business development, and revenue contribution.
• Monitor channel performance and identify opportunities to strengthen partner-driven revenue.

Team Leadership & Performance Management

• Lead, mentor, coach, and develop the sales team to achieve individual and departmental targets.
• Establish clear KPIs, sales targets, and performance expectations.
• Conduct regular pipeline reviews, performance discussions, and sales strategy sessions.
• Monitor individual and team performance against agreed objectives.
• Identify training and development requirements and drive continuous improvement.
• Support employee engagement, career development, succession planning, and retention of high-performing team members.

Strategic Collaboration

• Align sales and business development strategies with the organization’s short-term and long-term business objectives.
• Work closely with Pre-Sales, Solution Architecture, Delivery, Finance, Marketing, and Operations teams to ensure successful customer engagements.
• Contribute to product and service planning based on market demand and customer requirements.
• Identify opportunities for new solutions, services, and revenue streams.

Customer Retention & Churn Management

• Develop and implement strategies to improve customer retention and minimize customer and revenue churn.
• Proactively identify customer risks and coordinate with internal teams to address concerns.
• Maintain strong relationships with strategic customers and key stakeholders.
• Ensure a high level of customer engagement and satisfaction.
• Identify opportunities for upselling, cross-selling, and account expansion.

What We’re Looking For

Education

• Bachelor’s degree in Business Administration, IT, Telecom, Computer Science, Engineering, or a related field.

Experience

• 10+ years of relevant experience in ICT, Telecom, IT, Cloud, or Technology.
• Proven experience in B2B and Enterprise Sales.
• Strong track record of achieving sales and revenue targets.
• Experience managing strategic enterprise accounts and channel partnerships.
• Proven experience leading and developing sales teams.
• Experience in P&L management, business forecasting, commercial negotiations, and profitability management will be highly preferred.

Key Competencies

We are looking for a professional who demonstrates:

Strategic thinking and strong commercial acumen
Enterprise sales and business development expertise
Strong negotiation and deal-closing skills
Revenue and pipeline management capabilities
Strategic account management
Channel partner development
Leadership and team management
Customer relationship management
Strong analytical and forecasting skills
Excellent communication and stakeholder management
Ability to operate in a fast-paced technology environment